Mobile phones are not just accessories but have become a necessity in today's
wireless era. With mobile communication comes the Short Message Service (SMS)
technology which is an ideal way to stay connected with anyone, anywhere at
anytime to help you maintain your business relationships with your valuable
customers.
But, sending individual personalized SMS messages to your long list of
customers can be very time consuming. This is where MobiAgent can act as your
perfect personal assistant by helping you send personalized SMS messages
online.
Special Features
MobiAgent can offer you the following features to improve your customer
relationship management:
|
SMS messages with expiry dates
MobiAgent allows you to send SMS messages to your customers with an individual
pre-set expiry date. This feature is very useful for sending important
reminders. promotion alerts or even birthday greeting to your customer. This
will ensure that your SMS messges are delivered on a timely basis.
|
|
Customer database management
MobiAgent makes it so easy for you to update and manage your customer data. You
can access and update important customer information such as latest contact
address and phone numbers, service information and even personal details such
as birthdays. You will be able to know and stay current with your customers'
information at all times.
|
|
Campaign management
MobiAgent enable you to design your own SMS marketing campaign which you can
customize and deliver to selected customer groups. You just need to select the
targeted customers for each campaign, specify an expiry date for the SMS
messaging to these customers, and MobiAgent will deliver the SMS campaigns to each
individual customer accurately and on time.
|
|
Multilingual options
MobiAgent gives you the option to design your SMS marketing campaigns in 3
language - Mandarin, Bahasa Malaysia and English. You can further personalize
and enhance your marketing campaigns by sending to your customer in their
preferred language choice.
|
|
No additional fee
MobiAgent SMS service does not charge any maintenance fees and you do not need to
spend on any additional hardware. You just have top-up your account credit and
the balance will be deducted when an SMS is sent.
|
|
|
|